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Customer Satisfaction Survey
In our commitment to provide our customers with world-class service, your feedback is very important to us. We greatly appreciate your input and thank you for choosing OneLimo Alliance.
Please rate the following: (1 = unacceptable, 3 = acceptable, 5 = excellent)
Reservation
1. Online Reservation System and ease of use
1
2
3
4
5
2. Reservation agents professionalism and friendliness
1
2
3
4
5
Chauffeur
3. Punctuality of chauffeur for pickup
1
2
3
4
5
4. Chauffeurs assistance with your bags
1
2
3
4
5
5. Chauffeur's professional appearance
1
2
3
4
5
6. Chauffeur's overall customer service skills
1
2
3
4
5
7. Chauffeur's knowledge about the route
1
2
3
4
5
Vehicle
8. The interior appearance and cleanliness of the vehicle
1
2
3
4
5
9. The exterior appearance and cleanliness of the vehicle
1
2
3
4
5
Overall in-car experience
Overall Satisfaction
10. Your overall satisfaction with our services
1
2
3
4
5
11. Would you recommend us to your friends and colleagues
Yes
No
Additional Comments
Client Information
Name:
Email Address:
Telephone Number:
City of Service:
Date of Service:
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